Customer Reviews for Lake Country Auto Care

Called to see if they could look at my car. Check Service Light and Brake light had come on. Break pedal went to floor. Was told I could drop it off but they may not be able to look at it until the next day. I dropped it off that afternoon. They called the next morning with what needed (2 break lines), and the cost. It was a bit more than I figured on and being retired on a fixed income, etc, I would have to see if I could borrow the balance I needed. Called the next morning to let them know I was able to do so and to go ahead with the repairs. They told me the repairs were done and I could pick it up anytime. Great customer service. Great repair job. Very satisfied customer.

Robyn Olszowy

I called the shop this morning to see if I could have my car towed to the shop today and they were very polite and welcoming. I didn't expect them to have time to even look my car today but they did. They called and quoted me a reasonable price and they fixed it for me right away. I rented a car for the next 2 days but because of their great customer service it's not even needed now. Big thank you to everyone for your help today, I will be back!

Alicia Currin

I went to get my emissions tested, it was quick, and easy. I left will all necessary paperwork in hand.

Patrice Moscicki

Went in for emissions testing. They came out and got my vehicle, tested it, and I was out of there in 10 min. Super friendly as well.

juka thehairyone

5 stars!

Valerie

5 stars!

teresa crossman

Went for an emissions test...took me right away, came back within 10mins with the car registered and sticker on already! Fantastic! Will definitely be back!

Nikki Couillard

Great customer service. I called and needed 4 new tires and they got me in the next day. Great prices and service

Jessie King

Very good staff

Shane Sayles

5 stars!

j. howie bartos

5 stars!

Kelsey Lochmann

My first time there and was impressed with their knowledge and quick turn around time.

Ann Stevens

Great service as always

Brad Gabrys

Stupidly, I completely filled my VW Jetta with gasoline rather than diesel whilst at the Kwik Trip in Waukesha. I called a local tow company to get me to Lake County Auto Care in Pewaukee. The service was amazing. The vehicle was towed at 11am and was repaired by 4:00pm right before they closed. The bill was so reasonable and included the tow fee, a fresh full tank of diesel and the labor. The total bill was $280 which was significantly better than j anticipated for a fuel drain. The fact they immediately set to work to get me back on the road before the weekend was truly appreciated. This is a company that we’re friendly, professional and clearly did a great job for a great price. They called me up before collection and explained what they did and how they were able to fix the problem in the most cost effective way. The receptionist left me a voicemail message too (Amy). I’m sad to have broken down but really happy to have found a good reputable auto shop to do the work. I would definitely use this shop again.

Richard Callus

They do just what's necessary!

Karen Seguin

I had my admissions test there

Michael Thorgerson

The crew at LCAC guided me through the repair process on my son's G5 with compassion. They diagnosed and repaired the problem flawlessly and then helped to triage future repairs without any added pressure to get things done. Fantastic shop run by fantastic people! Thanks!

Michael Stricker

Professional educated so friendly courteous awesome place

Daddy Sauce

It's been awhile since I've personally needed service - although based on past experience, I do not hesitate to recommend them to friends, neighbors, co-workers and relatives. Today I needed service. Happy to report it is still the same honest and accommodating business that earned my respect years ago.

Mary B.

I have trusted my vehicle to this repair shop three times and they have NEVER let me down. The work is prompt and prices are fair. If I leave a message they return my call and are always friendly on the phone and in person!

Terri F.

They really stand by their work and I highly recommend Lake Country Auto. About one month ago, I used Lake Country Auto Care for the first time. My car would not start when I came out of work. I had the car towed to Lake Country and was told later in the day that it the fuel pump on my Sonata was bad. They replaced the pump. About a week later, my check engine light came on. I called back and told them that the error code indicated a vapor leak. I was told other issues could cause this error code, but I could bring it back in and if there was an issue, they would make it right. As this was my first time using Lake County, I got a second opinion from the dealer I usually used. I was told there was leak around the fuel pump, most likely the o-ring. The dealer also charged me for the diagnosis. I called Lake Country back and told them what the dealer had found. They asked me to bring the car back in. I brought it back in and gave them a copy of the paperwork from my dealer. They did the test and found the leak which they repaired that same day. When I came to pick my car that afternoon I talked with one of the owners and discussed my experience. I was really pleased that she not only listened to me, but also refunded the charge I had paid when I got a second opinion. I have since recommended Lake Country to my co-workers and will not hesitate to bring my car back to Lake Country Auto when it needs work.

Terry M.

Andy and the crew at Lake Country are very honest good people to do buisness with ive had a number of things done by them. There reasonable and very proffesional. They diagnose and give you an estimate its no wonder there always so busy and they will still try to fit you in sceduele by far 5 star im glad to live so close to there place of buisness . good people

Kc Stunt

5 Stars!

Dustin Collins

Emissions Testing was so easy this morning. We appreciate their virus precautions and ease of making an appointment. Thank you!

Joyce Cundy

Was in and out for emissions testing.

Amanda Schlueter

Great service. Emission testing completed in 15 minutes. Kind staff. All in one service!

Angela D

Fast and reliable

Michele D'Alessio

Hand down the best repair shop in our area!

Russ Jahn

5 Stars!

Peter Henderson

5 Stars!

Wayne Merkle

5 Stars!

Philip Diderrich

Needed an emissions test for plate renewal and they got me in same day, even though they were busy! Can't beat that customer service. Makes me want to take all my auto work there.

Seth Frey

5 Stars!

Chewbukkake TM

They are very competent and quick. Prices are great.

Dean Mowry

I have given these folks some repair challenges and they always come through. Very informative, thorough and efficient.

Ada Clune

5 stars as always!! Love this place and the entire crew!!

Joseph Bell

These guys did a fantastic job. Full brake job and a new tire for $700. For all those like me who have a problem finding mechanics: THEY WILL INSTALL AFTERMARKET PARTS, they just cannot provide a warranty for anything aftermarket.

Zack Kraft

I only talked to one person but if they are anything like her, I will be coming back for my truck issues. Friendly and concerned about my windshield and what happened.

Brian D

Reliability is one among the many aspects that any customer will look in any given mechanic. At Lake Country Auto Care the mechanics have met that requirement. They are always reliable when needed and so much dedicated. Highly recommend them.

Linda Parsons

5 Stars!

J Baker

Ok. Super happy to have found this place. Right around the block from my home. I brought my car in for an Emissions Test. No appointment, and they took it right in. Whilst waiting I had the pleasure of speaking with a mechanic and he was so friendly, so helpful. I also spoke with a lovely lady who was waiting for her car, she told me she'd been bringing her vehicles here for a long time, and got her whole family to start also. Place was very busy, at 8 in the morning, and I did schedule an appt. to bring in my car for a new customer complete check over. I'm actually kind of excited to have a place so close to home, local and professional, that I can bring our vehicles to. Have a feeling we'll be long time customers. Highly recommend.

SumRose79

We have used Lake County Auto Care for many years with all of our vehicles. We are always very happy with their friendly service, knowledge and fair prices. I highly recommend them!

Diana Mills

4 Stars!

Adam

Fast & friendly! All I needed was an emission test and they had me in and out in less than 10 minutes, no appointment needed. Thank you :)

Micaela Miller

They do a great job and are reasonable in price staff is very friendly

Kim Grunwald

I've been looking for an independent auto repair shop in the area and Lake Country Auto Care nailed it. Easy to schedule. Professional. Provided a timely diagnostic and repair at a fair price.

Jim Roth

5 Stars!

Craig Stuettgen

5 Stars!

David Wayne

They got me in immediately for my emissions test.

Julie Ross

5 Stars!

Mark DeGuire

5 Stars!

Nathan Bevers

4 Stars!

daniel koscak

Great service. Needed a leaky rusted differential cover on my 03 Tundra cut off and a replacement welded on. Not an easy job. It looks like new. Excellent job. Will be using Lake Country for all my auto service needs in the future. Thank you.

Gary Hewitt

Had a extrem problem with the cars computer. They where great with solid service above and beyond my expectations

Dennis Hunter

Honest, dependable work

Cece Arnold

You were able to promptly diagnose and remove the brake caliper rattles on my Toyota 4-Runner that mystified the dealer for the last 3 years, as well as fix the emergency brake they disabled. All of your brake work was top notch. Great job!!!

Joe Rosentreter

I've only been coming here for a few years but have always gotten honest and excellent service on my vehicles. Straightforward advice on what may or may not need to be done and integrity that is seldom found. As an example, recently my wife's car had a sudden braking issue so we brought it in. Not only did they quickly diagnose the issue, they had the integrity and honesty to inform us this is a common problem and had an extended warranty/recall for that part. They then called a local Ford dealer to confirm this issue was covered under the recall and sent me on my way to get it fixed under warranty. A not-so-honest shop could have easily made the repair and charged me for the parts and labor.

Jim Guzlecki

5 Stars!

A Google User

Great customer service

Joey Nielsen

I needed some basic maintenance on my car (oil change, tire rotation, new windshield wipers), and they got me in and out in less than 30 minutes. Not only that but they called me about 20 minutes later to tell me they forgot to change out my wiper blades and were extremely apologetic about it. I went back to the shop and as soon as I pulled up they ran outside with my wiper blades. I truly appreciate the honesty. It would've been so easy for them to make a few extra bucks by not notifying me of the mistake. Everyone there was very polite and professional, and I will definitely go back for future maintenance and repairs!

Emily Rivera

They got me in to look at a failed home tire rope plug within a half hour of calling. Tires Plus wouldn't touch it and wanted me to buy a full new set of AWD tires to replace my barely used 2017 current ones, but Lake Country patched me up and sent me on my way in minutes. They'll be my first call for car trouble for now on!

Kelsey Gratz

5 Stars!

Tom Zieher

Had a extrem problem with the cars computer. They where great with solid service above and beyond my expectations

Brian Martin

Lake Country Auto Care has been the only service center we’ve allowed to work on our vehicles since 2011. From a full engine replacement to routine maintenance, Andy and Amy have always been honest and fair in pricing, upfront about potential upcoming vehicle problems and fast at getting our vehicles back on the road. We drive 30 minutes from home for them to do the work simply because we know the work will be done properly and we won’t be faced with scheduling time for rework.

Brent Taritas

5 Stars!

collette clymer

Great friendly service today at Lake Country Auto. I had an alternator that failed quickly on a Sunday I called Monday morning and my car was serviced that day. The estimate was comparable to other locations and it was fixed the same day. Quick quality service - I plan to return with any auto repair I have.

Mike Lehtinen

Good repairs good people

Linda Singsime

Great place.

Kerry Allyn

They really stand by their work and I highly recommend Lake Country Auto. About one month ago, I used Lake Country Auto Care for the first time. My car would not start when I came out of work. I had the car towed to Lake Country and was told later in the day that it the fuel pump on my Sonata was bad. They replaced the pump. About a week later, my check engine light came on. I called back and told them that the error code indicated a vapor leak. I was told other issues could cause this error code, but I could bring it back in and if there was an issue, they would make it right. As this was my first time using Lake County, I got a second opinion from the dealer I usually used. I was told there was leak around the fuel pump, most likely the o-ring. The dealer also charged me for the diagnosis. I called Lake Country back and told them what the dealer had found. They asked me to bring the car back in. I brought it back in and gave them a copy of the paperwork from my dealer. They did the test and found the leak which they repaired that same day. When I came to pick my car that afternoon I talked with one of the owners and discussed my experience. I was really pleased that she not only listened to me, but also refunded the charge I had paid when I got a second opinion. I have since recommended Lake Country to my co-workers and will not hesitate to bring my car back to Lake Country Auto when it needs work.

Terry Mezera

5 Stars!

jalghtyr

4 Stars!

Brian Thew

We have used Lake County Auto Care for many years with all of our vehicles. We are always very happy with their friendly service, knowledge and fair prices. I highly recommend them!

Kim Jahn

Amazing customer service. Could not have been more fair and honest. I will be back

Corey Smith

Awesome service, fix my car same day I brought it in, won't go anywhere else!

Jeff Krueger

Reliability is one among the many aspects that any customer will look in any given mechanic. At Lake Country Auto Care the mechanics have met that requirement. They are always reliable when needed and so much dedicated. Highly recommend them.

Samantha Dean

Seem decent and trustworthy.

Mike Murphy

They fixed my car after another auto repair shop couldn't figure it out! I'm extremely happy with how they handled the diagnostics and repairs. They were cost-effective and extremely professional!

J F

Good prices and easy to deal with people.

Scott B

Great service and prices

Vikas Jain

5 Stars!

Mary Crane

Amy and Andy have a very honest shop. Good honest prices and quality work. Have used them for years and hope to continue

Mark Pares

4 Stars!

Stephen Dawkins

Andy and Amy have been taking care of us for years and years, good service, honest pricing!

Dustin Pares

Had a great experience at Lake Country Auto Care today. Drove in with a nail in my tire. Tire repaired in less than 5 minutes at no charge. Great customer service. Will definitely patronize again in the future

D Ringwolski

5 Stars!

April Schmitt

5 Stars!

John Bykowski

We are very pleased with Lake Country Auto Care. Their pricing is reasonable and service is excellent. They do not charge you for work you do not need.

Donna Wood

If you are looking for supreme service, this is the place to go!!! This morning, I frantically stopped in with a flat tire. The gentleman who cheerfully greeted me put me at ease, letting me know they would look at it right away and that "everything will be okay." He discovered a nail in the tire and repaired it immediately. Best of all, he didn't even charge me for this amazing (and in my mind, HEROIC) service! I went from panic-mode to feeling 100% relieved in under 10 minutes! Lake Country Auto Care has my business for life!!!

Karla Gones

Excellent service.Auto repair you can trust, Friendly people. I have been using their services for years and will continue to do so, Highly recommended..

ron nagy

I have always been satisfied with the service and courtesy that I receive at Lake Country Auto Care. Everyone is very friendly and respectful. I appreciate that fair estimates are given and repairs explained to me. I no longer live in Pewaukee but I continue to use Lake Country Auto Care because "everyone knows my name" and I appreciate the service.

Jacquelyn Quirk

This family run business has gone out of their way to help when needed. I have had all my vehicles serviced since Andy opened his shop. They run a professional business, always upfront and no surprises. With the cost of todays vehicles, repairs are not cheap. You want it done right, Lake Country Auto is the place to go.

Ross Connell

Fantastic Service. Was able to get schedule for very next day and had a lot of work done on our vehicle completed before 2:00 p.m. Location close to a Wisconsin Coach bus stop so was able to get to work after drop off vehicle early morning.

Ted Boyer

Service is great here! Staff is always very friendly & fair on prices. We have used them for years!!

Jenna H.

Excellent Service - 5 Stars!

Jay Kishner

5 Stars!

hi2Janelle Schultz

Been dealing with Andy for over 20 yrs.great place quality repairs.

Todd K.

Thank you Jake @ Lake Country Auto. It's hard to know who to trust these days. Right here in my hometown. Everyone was very professional and explained my repairs with honest suggestions and quick service. I depend on people like you . Thanks again.

Joyce M.

I've been taking my cars there for years...since Andy opened it in Pewaukee. I trust his work. And, no, it's not 'dealer pricing'.

Melvin William

Our cars have been repaired here for years. Always had the job done right and given the best recommendations, not the cheapest. They've done inspections and fine tuning of minor issues for me at no cost, just so the job was done right. You get what you pay for. Highly recommended.

Jason Lauer

Been bringing our cars there for years. These guys do a great job. Several times they didn't even charge me for taking a look to see what was wrong. On top of that, their pricing is fair. Highly recommend.

Mark H.

5 Stars!

Janelle Schultz

5 Stars!

Adam Brown

Wow, these reviews seem like they're for a different place than I go to. I've had nothing but helpful service, accurate diagnoses and timely work done from Lake Country Auto. They're a little more expensive than some other places, but nowhere near dealer prices and well worth the reliable service I've received over the last several years.

A Google User

I am fairly confused reading these reviews. I have been a customer of LCAC for many years, and have come to them for repair on several different cars.I have referred people to their shop for repairs as well. They are usually able to inspect and give me a quote in under a day. I have never had an issue with any of the repairs they have done. I am aware that they may be a little more expensive than other places, according to these reviews,but I have never felt ripped off and always walk away knowing if I did have a problem, they would take care of it. Also, when I look my repairs up on RepairPal or AutoMD, I find that the quoted price usually falls within the online estimate. Still not convinced they are the best overall place to take your car? Well, that's too bad for you, but at least they will be able to get to my car quicker!

Andy Craig

My engine light was on and after taking it to Boucher where I purchased the car was told it was a 0 2 sensor. I wanted a second opinion and took it to Lake Country Auto Care. They ran a scan and it said I needed a new catalytic convertor. They said it should be covered under warranty because of the low mileage and to take it back to Boucher. They did not charge me anything. I took it back to Boucher with the paperwork of the findings and they did replace my catalytic convertor which would have cost me $900. Thank you Lake Country Auto Care for your help and honesty. I wouldn't have had a leg to stand on without your help! You can bet that I have and will continue to tell anyone who is looking for a honest, competent auto repair shop to stop in at LAKE COUNTRY AUTO CARE in Pewaukee.

Donna D.

Lake country auto is a great location. They have been servicing my cars for several years. From small to large repairs they are capable. Friendly competent staff, repairs are properly completed in a timely manner. Pricing is always fair.

Mike D.

We've been brining our cars to Lake Country Auto for several years now. These guys are fantastic. Not sure where the low reviews are coming from, or why. Sounds fishy. We've always been treated fantastic, and our vehicles always fixed. They've even looked over our vehicles several times with no charge. It's not often you find a full service auto shop with that much care and honesty. Will remain a longtime customer.

hughesyordaddy

Exceptional in the business! It's great to put my keys on the counter with complete trust that Lake Country Auto Care will do the right thing for me. I've been a client for years because Andy, Amy, Mike and the rest of the staff excel at three things: explaining exactly what they do, doing the work right, and delivering great value for your dollar. I highly recommend them.

Tom hey

Lake Country Auto Care has always provided excellent care for my cars. I'm on my 3rd car with them providing regular maintenance. They do great work at a fair price. I have never been disappointed with their work.

Mary W.

Excellent, prompt service. I did not have an emergency and did not expect to have my service done right away. They went out of their way to make sure my car was ready to get back on the road! WELL DONE Lake Country Auto Care! We will be back for future service!

Saly Varner

I took my Truck in for service. Very fast,friendly, and fair priced service! Job done well! The reason I have been there in the past, and will continue in the future.

Tony Faber

Love the team at Lake Country Auto. Really are the best to work with. Honest ideas, easy to understand, and communication are amazing. Go there!

Jake Gould

I had my Jaguar XKR ' S brakes done here. The new Rotors were high quality cross- drilled and the Brembo Calipers got the proper EBC red pads. The brakes work better than new and the price I got allowed me to buy a new set of Hancock's and still be less in total than just my front brakes only at the Jag dealer. These guys are honest and courteous and a blessing to have so close to our home on Nagawicka Lake. We heartily recommend them.

Arland Green

The place is fantastic, Andy runs a first class operation, I've been taking my cars there for over 15 yrs now. They always seem to know whats wrong and they only fix what needs to be fixed. I have told my friends about them and I will continue to go there for all my auto needs.

Al Penne

I appreciate the honesty and service I receive here. Thanks to all for the courtesy you show to your customers and for the integrity that you have. I would never hesitate to recommend my friends to go here because of service you receive. Thanks for all your hard work!

Sharon Montenegro

Great service!! The work performed was done professionally and in a very timely manner as promised. I waited for my vehicle and was in and out in no time. Would highly recommend this service to anyone needing work that they can count on!!

Jim Weber

This business is top shelf! Andy and company have taken care of me twice now and both experiences were very positive! If you are looking for an honest place to take your vehicle look no further!!

Scott Schroeder

What does it say when a customer will return to Pewaukee to have service done on his vehicles, from Beloit? I trust the work done and feel like I am being treated fairly and not just a few more $$$$ in the cash register. Andy has put together a great team who really do a fantastic job.

John Zsori

The best place to take your car. I have been a customer for over 10 years and have never been disappointed.

Mary Winter

Holy moly Lake Country Auto! Thanks a million for the expertise tuneup! It's like driving a Brand New Car!

Penny Pen

Great service and honest.

Jason Lauer

5 Stars!

Adam Porteous

5 Stars!

Kenny Ulrich

5 Stars!

Janelle Schultz

5 Stars!

Karen Conley

5 Stars!

John Learned

5 Stars!

Zach Street

5 Stars!

Paul Zsori

Great place,honest people!

Todd Klingbeil